Refund and Returns Policy – Premium T-Shirts

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Orders and Returns Information

How can I track my order?

Tracking your order from Premium T-Shirts is easy! Once your order is shipped, you will receive a confirmation email containing your tracking number. Simply click on the link in the email to view real-time updates on your package's status. Additionally, you can log into your account on our website and access your order history to track your shipment anytime. If you have any questions, feel free to contact our customer support team for assistance!

What should I do if I receive the wrong item?

If you receive the wrong item from Premium T-Shirts, please contact our customer support team immediately. We want to make it right! Provide your order number and details about the item you received. We’ll guide you through the return process and ensure you get the correct item as quickly as possible. Our goal is your satisfaction, so don’t hesitate to reach out—we're here to help resolve any issues you encounter!

Can I cancel my order?

Yes, you can cancel your order at Premium T-Shirts, but it’s important to do so quickly. If you change your mind, please contact our customer support team as soon as possible. We can process cancellations within a short time frame before your order is shipped. If the order has already been processed or shipped, we’ll assist you with the return process once you receive the item. Your satisfaction is our priority!

What is your return policy?

At Premium T-Shirts, we want you to love your purchase! If you’re not completely satisfied, you can return unworn and unwashed items within 30 days of receiving your order for a full refund or exchange. To initiate a return, simply contact our customer support team for instructions and a return label. Please note that shipping costs are non-refundable. Your satisfaction is our priority, and we’re here to assist you with any questions!

How do I initiate a return?

To initiate a return at Premium T-Shirts, first ensure your item is unworn and unwashed. Then, contact our customer support team within 30 days of receiving your order. We’ll guide you through the return process and provide a return label. Once we receive your returned item, we’ll process your refund or exchange promptly. If you have any questions or need assistance, our team is here to help you every step of the way!

When will I receive my refund?

Once we receive your returned item at Premium T-Shirts, we’ll process your refund within 3-5 business days. You’ll receive a confirmation email once the refund is initiated. Depending on your bank or credit card provider, it may take an additional 3-7 business days for the funds to appear in your account. If you have any questions about your refund or the return process, feel free to reach out to our customer support team for assistance!

Do you offer exchanges?

Yes, Premium T-Shirts offers exchanges for items that are unworn and unwashed. If you need a different size or color, simply contact our customer support team within 30 days of receiving your order. We’ll guide you through the exchange process and provide the necessary instructions. Please note that you may need to return the original item before we send out the replacement. Your satisfaction is important to us, and we’re here to help!

What if my item is damaged or defective?

If your item from Premium T-Shirts arrives damaged or defective, please contact our customer support team right away. We want to resolve the issue for you as quickly as possible! We may ask for photos of the damage to assist in processing your claim. Depending on the situation, we will either provide a replacement or issue a refund. Your satisfaction is our priority, and we’re here to help ensure you have a positive shopping experience!

Refund and Returns Policy for Premium T-Shirts Store

At Premium T-Shirts Store, we want you to be completely satisfied with your purchase. We understand that sometimes things don’t go as planned, and we’re here to help make the return or exchange process smooth and hassle-free. This Refund and Returns Policy explains how you can return items, receive a refund, or exchange a product. By purchasing from https://vellorafashions.us , you agree to the terms outlined below.

1. Returns Eligibility

1.1. Timeframe for Returns: You have [30 days] days from the date of delivery to return an item for a refund or exchange. After this period, we cannot offer you a refund or exchange.

1.2. Condition of Items: To be eligible for a return, your item must be in new, unused, and unworn condition, with all tags attached. Items that have been washed, worn, or altered in any way are not eligible for a refund or exchange.

1.3. Non-Returnable Items: Certain items are exempt from being returned, including:

Gift cards
Custom or personalized items
Sale or clearance items (if marked as “final sale”)

2. Return Process

2.1. Requesting a Return: To initiate a return, please contact our customer service team at [support@premiumtshirts.store] with your order number and reason for the return. Once your return request is approved, we will provide you with detailed instructions for sending back the item.

2.2. Return Shipping:

Domestic Returns: Customers are responsible for covering the cost of return shipping unless the return is due to an error on our part (e.g., wrong item, defective product).
International Returns: For international orders, the customer is responsible for all return shipping costs, customs duties, and any other applicable fees.

2.3. Return Address: After your return request is approved, we will provide the return shipping address.

2.4. Tracking Returns: We recommend using a trackable shipping service or purchasing shipping insurance for your return. We cannot guarantee that we will receive your returned item if it’s lost in transit.

3. Refunds

3.1. Refund Approval: Once we receive and inspect your returned item, we will notify you via email whether your refund request has been approved or rejected. If approved, your refund will be processed, and a credit will be applied to your original method of payment within [insert number of days].

3.2. Partial Refunds: In certain situations, only partial refunds may be granted (e.g., for items that are returned damaged, missing parts, or not in their original condition due to customer handling).

3.3. Shipping Costs: Original shipping costs are non-refundable unless the return is due to a mistake on our part. If you receive a refund, the cost of return shipping (if applicable) will be deducted from your refund.

4. Exchanges

4.1. Exchanging Items: If you need to exchange an item for a different size, color, or style, please contact us at [support@premiumtshirts.store] We will process your exchange once we receive your returned item. Exchanges are subject to product availability.

4.2. Defective or Incorrect Items: If you receive a defective or incorrect item, please contact us within [insert number of days] of receiving your order. We will provide instructions for returning the item, and you will be eligible for a replacement at no additional cost.

5. Late or Missing Refunds

5.1. Processing Time: Refunds typically take [insert number of days] to appear in your account, depending on your bank or credit card provider.

5.2. Missing Refunds: If you haven’t received your refund after the stated processing time, please check with your bank or credit card company first. If you’ve done this and still haven’t received your refund, please contact us at [support@premiumtshirts.store]

6. Gifts

6.1. Gift Purchases: If an item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, we will issue a gift card or store credit to your account.

6.2. Non-Gift Purchases: If the item wasn’t marked as a gift at the time of purchase, we will issue the refund to the original purchaser.

7. Changes to This Policy

We reserve the right to update or modify this Refund and Returns Policy at any time to reflect changes in our business practices or legal requirements. Any changes will be posted on this page, and your continued use of the website after changes are made constitutes your acceptance of those changes.

8. Contact Us

If you have any questions about our Refund and Returns Policy, please don’t hesitate to get in touch:

Email: [contact@premiumtshirts.store] - [customer-service@premiumtshirts.store]

At Premium T-Shirts Store , we want to ensure that your shopping experience is positive and worry-free. Our goal is to provide a customer-first policy that makes returns and refunds as straightforward as possible. Thank you for shopping with us!

Returns and Exchanges

At Solution we want you to be completely satisfied with your purchase. If you are not satisfied with your order you have two options for return or exchange. You can simply bring your order in its original packaging accompanied by the original.